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Welcome to Bedding Specialty Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website perfectbedshop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

Our store specializes in handcrafted, artisanal bedroom furniture including antique-style beds, industrial designs, and high-gloss bedroom sets. We combine traditional craftsmanship with modern convenience to help you create your perfect sleeping sanctuary.

1. User Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when making purchases
  • Review all product details, dimensions, and specifications before ordering
  • Ensure your delivery address is correct and accessible by standard carriers
  • Comply with all applicable laws and regulations regarding online purchases
  • Not use our site for any fraudulent or illegal purposes

2. Product and Service Description

2.1 Product Range

We offer carefully curated bedroom furniture including:

  • Specialty beds (antique, French, industrial styles)
  • Bed frames and headboards
  • Children’s beds (boys/girls designs)
  • Bunk beds and guest beds
  • Complementary bedroom furniture (dressing tables, chests)
  • Bedding accessories

2.2 Product Representation

  • We strive for accurate product images and descriptions, but slight variations may occur due to handmade nature
  • All dimensions should be verified before purchase
  • Wood grains and finishes may vary naturally

2.3 Availability

All products are subject to availability. If an item becomes unavailable after ordering, we will notify you promptly.

3. Ordering and Payment

3.1 Order Process

Order confirmation constitutes our acceptance of your offer to purchase. We reserve the right to refuse any order.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing

  • All prices are in USD
  • Prices may change without notice (confirmed orders will not be affected)
  • You are responsible for any applicable taxes or customs duties

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

4.2 Shipping Options

  • Standard Shipping ($12.95): DHL/FedEx, 10-15 business days after shipment
  • Free Shipping (orders over $50): EMS, 15-25 business days after shipment

4.3 Delivery Limitations

We currently cannot ship to:

  • Certain remote areas in Asia
  • Other regions not serviceable by our carriers

4.4 Delivery Responsibilities

You must:

  • Inspect packages upon delivery for visible damage
  • Report any shipping damage within 48 hours
  • Provide adequate access for delivery

5. Returns and Refunds

5.1 Return Policy

  • 15-day return window from delivery date
  • Items must be unused, in original packaging with all tags
  • Proof of purchase required

5.2 Non-Returnable Items

  • All duvets (hygiene reasons)
  • Clearance Bedroom Furniture (marked final sale)
  • Custom-made/specially ordered items
  • Assembled, used, or damaged items

5.3 Refund Process

  • Refunds issued to original payment method within 5-7 business days
  • Original shipping fees non-refundable (unless our error)

6. Intellectual Property

All content on our website (images, text, designs) is our property or used with permission. You may not:

  • Reproduce, distribute, or modify any content without permission
  • Use our product images or descriptions for commercial purposes
  • Reverse engineer or copy our product designs

7. Liability Limitations

7.1 Product Use

We are not liable for:

  • Improper assembly or use of our products
  • Any modifications made to products after delivery
  • Normal wear and tear

7.2 Website Use

We strive for accurate information but are not liable for:

  • Temporary website unavailability
  • Occasional errors in pricing or descriptions
  • Third-party actions affecting site performance

7.3 Maximum Liability

Our maximum liability for any claim is limited to the purchase price of the product in question.

8. General Provisions

8.1 Governing Law

These terms are governed by the laws of the Commonwealth of Virginia, USA.

8.2 Changes to Terms

We may update these terms periodically. Continued use constitutes acceptance.

8.3 Contact Information

For questions about these terms:

Bedding Specialty Store
1208 White Pine Lane
Roanoke, VA 24011 USA
Email: [email protected]

Thank you for choosing Bedding Specialty Store. We appreciate the trust you place in us to furnish your bedroom sanctuary and are committed to providing exceptional craftsmanship and service.